authored by Cem Akant, 30 November 2025 Every company has a heart. It can keep beating quietly for many years, but slowly, things begin to wear it down—small mistakes, slow processes, missed chances, and those moments when luck turns away. Each one weakens its energy. And after a while, you can feel the change. What I saw in Paris, Istanbul, and Barcelona was always the same: A crisis does not start in the numbers. It starts in a look… in a pause… in a mood you can sense in t

Do you believe that as a global brand Starbucks has right to provide different level of quality and service to their customers ? Since I...